Our Service
- Our Service
What We Offer To Highest Quality Services
Spare Parts Service
We provide various brands of loader parts, bulldozer parts, road roller parts, excavator parts, grader parts, milling machine parts, asphalt paver parts and so on.
Maintenance Service
128 service stations worldwide, 2-hour response time, 72-hour engineer on site. Carry diagnostic equipment and common spare parts, support multilingual technical team.
Training services
XCMG Paver Precision Work Training; Sany Loader Efficient Loading Tips; Zoomlion Bulldozer Complex Working Condition Response.
Need Our Services?
We can provide professional maintenance and training services, and can send personnel to China for training.
Want To Get A Price Quote?
Please send us an email, and our sales representative will contact you within 12 hours.
- Testimonials
What Our Customers Are Saying
Deruna provided us with a complete set of Shantui bulldozers and XCMG road rollers, offering seamless service from equipment selection to operator training. Most impressive was the asphalt paver, which operated continuously for 300 hours without failure during the rainy season. Combined with their 24-hour on-call spare parts warehouse, the project was completed 15 days ahead of schedule!
Shacman Heavy Duty Trucks exceeded expectations in steep slope transportation in mining areas, and low-bed semi-trailers solved the problem of large equipment transfer. But what really made us renew our contract for another three years was Deruna's remote diagnostic service. Last week, when the engine suddenly broke down, Chinese engineers provided video guidance to the local team, who repaired it in two hours, avoiding millions of dollars in downtime losses.
The Sany 650-ton crane achieved millimeter-level lifting accuracy even in strong sea winds! Even more impressive was Deruna's support capabilities: when we needed to add 10 personnel transport vehicles at short notice, they mobilized 18 all-wheel-drive SUVs within three days, even installing roll bars in accordance with port standards.
The extreme cold of -35°C put all equipment to the test: XCMG loaders' hydraulic systems proved to be more freeze-resistant than European brands, and Beiben heavy-duty trucks' diesel preheating systems came in handy. Deruna's Siberian anti-freeze modification plan and Russian-language operating manual saved us millions in adaptation costs.
We have been purchasing Deruna's milling machine tools and road roller bearings for five years, and their durability is 30% higher than that of original parts! During a recent major overhaul of our equipment, we found that their repair kit even had inventory of obscure parts such as Sany excavator circuit board protective covers—this is what true “one-stop” service is all about!
